FAQs

FREQUENTLY ASKED QUESTIONS

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

HOW CAN I TRACK MY ORDERS & PAYMENT?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be given to you after the receipt given from Pos Laju Malaysia.

HOW DO I CANCEL MY ORDER BEFORE I MAKE PAYMENT?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Direct Banking payments.